We care about our clients and we are striving for a long term relationship therefore we will be honest in our commitments and if we do not have expertise at something, we will let them know or if we cannot provide adequate resources we will let them know.
We care about meeting our schedules and we don’t feel like they are just “something to shoot for”. We will set realistic goals and commit to attaining them. If something arises out of our control, we will communicate and keep our client informed.
We understand how important effective communication is and we understand how detrimental “mis-communication” can be. We strive for timely and honest communication even if it may not be what “people want to hear.”
We listen to our clients’ concerns and ideas but we still provide “unique” and “cutting edge” solutions while realizing the associated costs. We are responsive to our clients needs whether it be to provide a proposal, offer insight as to a current dilemma or just to answer a question.
“We had an “outside of the box” need and Sigma stepped up. They really listened to what we needed and responded perfectly. We were impressed with Sigma’s professionalism, high degree of competency and their accuracy. Sigma is welcome on our team anytime.” – Tim Harris, Site Manager – Taminco – St Gabriel