We care about our clients and we are striving to develop a long-term relationship with each one. This requires that we are honest in the commitments we make to each client. If we do not have the necessary expertise or cannot provide adequate resources, we will let them know.
We care about meeting our schedules and we don’t feel like they are just “something to shoot for”. We set realistic goals and commit to attain them. If issues arise that are out of our control, we will inform our client in a timely manner.
We understand the value of effective communication and we work hard to eliminate miscommunication. We are honest when we communicate with our clients even if it may not be what “people want to hear”.
We listen to our clients’ concerns and ideas and provide “unique” and “cutting edge” solutions while realizing the associated costs. We are responsive to our clients needs whether it is to provide a proposal, offer insight to a current dilemma, or just answer a question.
“We had an “outside of the box” need and Sigma stepped up. They really listened to what we needed and responded perfectly. We were impressed with Sigma’s professionalism, high degree of competency and their accuracy. Sigma is welcome on our team anytime.” – Tim Harris, Site Manager – Taminco – St Gabriel